# Unable to download LibrePCB using Win 10

**URL:** <https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484>\
**Category:** Help\
**Created:** [August 6, 2022, 3:01pm UTC](https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484 "2022-08-06T15:01:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![clockwork](https://avatars.discourse-cdn.com/v4/letter/c/ebca7d/32.png) [@clockwork](https://librepcb.discourse.group/u/clockwork)\
**Post date:** [August 6, 2022, 3:01pm UTC](https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484/1 "2022-08-06T15:01:30Z")

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When I try to download a opy of LibrePCB onto a Windows 10 Desktop all I get is a page of gobbledegook. The only thing that made sense was the words “Does not work on DOS” which wasn’t very helpful. What am I doing wrong? I have used Libre Office for a while and found it easy to download and to use.

clockwork

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**Author:** ![ubruhin](https://avatars.discourse-cdn.com/v4/letter/u/c89c15/32.png) [@ubruhin](https://librepcb.discourse.group/u/ubruhin)\
**Post date:** [August 7, 2022, 1:18pm UTC](https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484/2 "2022-08-07T13:18:19Z")

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Should be fixed now! It seems the HTTP header `content-type` was not set properly, which caused MS Edge to open the files instead of downloading them. Now it is set to `application/octet-stream` for binary files.

Please try again and let me know if the problem still exists.

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**Author:** ![clockwork](https://avatars.discourse-cdn.com/v4/letter/c/ebca7d/32.png) [@clockwork](https://librepcb.discourse.group/u/clockwork)\
**Post date:** [August 8, 2022, 1:14pm UTC](https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484/3 "2022-08-08T13:14:41Z")

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Thanks for the reply Ubruhin. I am now as confused as ever. As an experiment I went on the website and using the Installer for windows option successfully downloaded LibrePCB onto an old Window 7 Pro machine. Worked first time. I then tried the same thing on a Win 10 Pro machine using the Installer for windows option and got the same load of gobbledegook as before. I then tried the Portable Zip option and downloaded the Bin and Share files. I unzipped the Bin file to give a load of seperate files. I then tried to run the librepcb.exe file, which MS Defender did not like. I the opted for the Run anyway option. The result was Code execution cannot proceed because QT5Gui.dll not found . However the file is clearly listed in the files shown with a size of 9.689.784.

So I am happy that I can at least run the LibrePCB program, but not apparently on a Win 10 PC.  
I am no expert on computers so may have done something wrong in which case I can only apologise. Thanks again for your efforts. Clockwork

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**Author:** ![ubruhin](https://avatars.discourse-cdn.com/v4/letter/u/c89c15/32.png) [@ubruhin](https://librepcb.discourse.group/u/ubruhin)\
**Post date:** [August 9, 2022, 9:53pm UTC](https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484/4 "2022-08-09T21:53:45Z")

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Hmm ok this is strange, I cannot reproduce the download issue anymore, even on Win10. Which web browser are you using? Or maybe it’s simply a caching issue? Maybe you could try to clear the web browser cache somehow…

And I also cannot reproduce the issue with the Zip - I just downloaded, extracted and run it successfully on Win 10 🤔

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**Author:** ![clockwork](https://avatars.discourse-cdn.com/v4/letter/c/ebca7d/32.png) [@clockwork](https://librepcb.discourse.group/u/clockwork)\
**Post date:** [August 10, 2022, 9:02am UTC](https://librepcb.discourse.group/t/unable-to-download-librepcb-using-win-10/484/5 "2022-08-10T09:02:14Z")

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Hi Ubruhin,  
I am using the latest version of Chrome on a Win 10 Pro 64bit PC. I cleared all the data and cache for chrome and then it all worked fine. I havent tried using the Zip method as it all worked. Many thanks.  
Now to learn how to use LibrePCB to produce PCB’s on a CNC mill/engraver  
Clockwork
